KingdomBike (and subsidiary companies) will at its sole discretion repair or replace any KingdomBike frame that fails due to manufacturing or material defects within the time periods detailed.
Any components not produced by KingdomBike bear their own manufacturer's warranty. Any claims on these components should be directed to the manufacturer's service department.
Product finishes applied by KingdomBike (paint, decals, etc) carry a 1 year warranty against manufacturing defects in materials or workmanship. Damage caused by normal use or handling (dents, scratches, abrasions) are not considered defects.Limitations to warranty and Liability
Proof of purchase via KingdomBike or a KingdomBike approved dealer is required together with completion of the warranty registration card (within 30 days of receipt of product) to qualify for both warranties.
Carriage charges to or from KingdomBike will be the responsibility of the original purchaser. This standard warranty does not cover normal wear and tear and normal maintenance items. In addition the warranty does not cover any damage, failure, or loss caused by accident, improper use or assembly, neglect or improper maintenance.
The warranties detailed are in lieu of and exclude all other warranties not detailed herein, whether express or implied by operation of law or otherwise. This includes but is not limited to any warranties of merchantability or fitness for a particular purpose.
KingdomBike (and its subsidiary companies) liability under this warranty is expressly limited to the replacement of the non-compliant KingdomBike products and under no circumstances will KingdomBike be liable for incidental or consequential losses, damages or expenses (including but without limitation damage to property or other economic losses) whether under this warranty or in contract or negligence or otherwise. This refund/warranty policy is void if the frame has any modifications or damage other than the damage reported.
Warranty coverage on KingdomBike titanium bicycle frames covers the original owner for the lifetime of the frame with a manufacturers defect warranty and a crash replacement warranty that extends to the lifetime of the frame, from the date of purchase for the original purchaser only. If the frame is deemed defective KingdomBike will either repair or replace the frame or frame parts.
Crash repair/replacement - In addition to our warranty, all KingdomBike frames are covered for life under our “Crash Replacement Policy” to the original registered owner. If for any reason (and we do mean “any” reason) you should find yourself with a broken frame, you may send us the broken frame or section and we will replace it or repair it at a cost well below retail. You are responsible for all shipping costs to get the frame to and from KingdomBikes.
All KingdomBike carbon frames are limited to a 1 year manufactureres defect warranty.How to make a Warranty Claim
Contact your nearest KingdomBike authorised dealer or alternatively contact us directly at: KingdomBike DK, 7 Dunhammervej, 2400 København Ø, Denmark. Email: firstname.lastname@example.org with details of your claim. Please remember that this warranty is personal to you and only applies to the original purchaser and cannot be assigned and that proof of purchase and completion of our warranty registration card is required.Warranty Registration
In order to be able to make a warranty claim you will need to register you frame first.